To call the police in Dubai for emergencies, dial 999. For non-emergencies, use the Dubai Police app or dial 901. This guide will walk you through the simple steps to ensure you get the right help swiftly and efficiently, reflecting Dubai’s commitment to safety and order.

How to Call Police in Dubai: A Quick Guide for Everyone

Navigating a new city or even your own can sometimes present unexpected situations. Knowing how to contact the authorities swiftly is a vital part of feeling secure and prepared. In Dubai, a city celebrated for its safety and innovation, the process of reaching the police is designed to be as seamless as possible. Whether you’re a visitor marveling at the Burj Khalifa, an expat settling into a new life, or a resident enjoying the city’s vibrant pulse, understanding these simple procedures ensures peace of mind. This guide will demystify the process, offering clear, step-by-step instructions so you can confidently call the police in Dubai whenever necessary.

Dubai Police are renowned for their advanced technology and rapid response, ensuring public safety is always paramount. From high-speed pursuits in their iconic luxury patrol cars to sophisticated digital services, they embody Dubai’s forward-thinking ethos. We’ll explore the primary contact numbers, the essential information to have ready, and even touch upon the digital avenues available, making sure you’re equipped with all the knowledge you need. Let’s embark on this journey to understanding Dubai’s public safety network, ensuring you feel empowered and informed.

Understanding Dubai Police Emergency and Non-Emergency Numbers

Dubai Police operate with a clear distinction between emergency and non-emergency situations to ensure resources are allocated effectively and help reaches those who need it most, promptly. This dual approach is a cornerstone of their commitment to maintaining order and providing excellent service to all residents and visitors. Understanding these differences is the first crucial step in knowing how to call police in Dubai.

Emergency Situations: When Every Second Counts

An emergency is defined as any situation that poses an immediate threat to life, safety, or property. This includes ongoing crimes, serious accidents, fires, medical emergencies requiring immediate police assistance, or any event where immediate intervention is critical. In such scenarios, time is of the essence, and Dubai Police are equipped to respond with incredible speed and efficiency.

The primary number to dial for any emergency is:

• 999

When you dial 999, you will be connected directly to the Dubai Police operations room. They are trained to handle a wide range of urgent incidents and will dispatch the appropriate units, whether it’s patrol cars, ambulance services, or fire brigades, with remarkable speed. This number is your direct line to immediate assistance in critical moments.

Non-Emergency Situations: Seeking Assistance and Information

Not all situations require an immediate, lights-and-sirens response. Non-emergencies include reporting a past crime, seeking information, making a complaint that doesn’t involve immediate danger, or inquiring about police services. For these instances, Dubai Police offer a dedicated channel that helps manage calls efficiently without diverting emergency resources.

For non-emergency inquiries and services, you can contact:

• 901

This number connects you to the Dubai Police Call Centre. Here, trained personnel can assist with a variety of non-urgent matters, provide guidance, and record information. It’s an excellent resource for those who need to report non-critical incidents or seek advice from law enforcement.

How to Call Police in Dubai: Step-by-Step Guide

When you find yourself needing to contact the police in Dubai, remaining calm and prepared can significantly help the process. Whether it’s an emergency or a non-emergency, following these steps will ensure your call is handled effectively and efficiently, reflecting the professionalism and order that Dubai Police embody.

Step 1: Determine if it’s an Emergency

Before picking up the phone, quickly assess the situation. Is there an immediate threat to life or safety? Is a crime in progress? Are people injured and requiring urgent help? If the answer is yes to any of these, it’s an emergency.

• Examples of Emergencies:
• Robbery or theft in progress
• Serious traffic accidents with injuries
• Fires
• Assaults
• Medical emergencies where police presence is required
• Any situation where immediate intervention can prevent harm

If the situation is not an immediate threat and can wait for a response without escalating, it falls under non-emergency. This includes reporting a crime that has already happened, seeking general information, or making a formal complaint about a past event.

Step 2: Dial the Correct Number

This is a crucial step. Dialing the wrong number can cause delays, which are undesirable in any situation, but especially critical in emergencies.

• For Emergencies: Dial 999
• For Non-Emergencies: Dial 901

If you are a tourist and unsure of your mobile provider’s emergency call functionality, rest assured that dialing 999 from any mobile phone within Dubai will connect you to the police. For those residing in Dubai, both numbers are readily accessible.

Step 3: Provide Clear and Concise Information

Once connected, the dispatcher will guide you. Speak clearly and calmly. The more precise your information, the faster and more accurately the police can respond.

Be prepared to provide the following:

• Your Location: This is the most critical piece of information. Provide the exact address, building name, nearest landmark, or even GPS coordinates if you have them. If you are in a vehicle, mention the road name, direction of travel, and nearest exit or intersection.
• Nature of the Incident: Briefly describe what is happening or has happened. For example, “There’s been a car accident,” “I’ve witnessed a theft,” or “There’s a fire in the building.”
• Number of People Involved: If known, mention if there are victims, suspects, or witnesses.
• Any Injuries: Report if anyone is injured and the severity of the injuries.
• Your Name and Contact Number: This is important so the police can contact you for further details or to inform you about the status of their response.
• Description of Suspects (if applicable): If you are reporting a crime in progress or have witnessed one, provide a description of the suspect(s), including clothing, build, and any distinguishing features.

Step 4: Follow the Dispatcher’s Instructions

The dispatcher is trained to assist you and will provide specific instructions based on the situation. This might include:

• Staying on the line until help arrives.
• Providing first aid advice if you are trained.
• Asking you to move to a safe location.
• Gathering further details about the incident.

Cooperate fully with their guidance. They are there to help ensure your safety and facilitate the police response.

Step 5: Wait for Assistance

Once you have provided all necessary information, the dispatcher will confirm that help is on its way. Stay in a safe place and wait for the authorities to arrive. If the situation changes while you are waiting, and it becomes more critical, inform the dispatcher if you are still on the line or call back if necessary.

The Dubai Police App: A Modern Approach to Public Safety

Dubai is a city that embraces technology to enhance every aspect of life, and public safety is no exception. The Dubai Police have developed sophisticated digital platforms to make interacting with law enforcement more convenient and accessible. The Dubai Police mobile application is a prime example of this, offering a suite of services that go beyond just reporting incidents.

The Dubai Police app, available for both iOS and Android devices, allows users to:

• Report Non-Emergency Incidents: You can submit reports for minor incidents, lost items, or provide information directly through the app, often with the ability to attach photos or videos.
• Access Services: The app provides access to various police services, such as traffic fine payments, police certificate applications, and other administrative procedures.
• Emergency Button: For situations requiring immediate assistance, the app typically features an SOS button that can quickly connect you to the emergency services, providing your location automatically.
• Receive Notifications: Stay updated on traffic conditions, public safety alerts, and important news from Dubai Police.
• Communicate with Police: In some cases, the app facilitates secure communication with police departments for follow-ups or specific inquiries.

Using the Dubai Police app is an excellent way to engage with law enforcement in a modern, efficient manner, reflecting Dubai’s commitment to smart city initiatives. It’s a testament to how technology is used to bolster security and public service. For more information on available services, you can visit the official Dubai Police website: Dubai Police Official Website.

Information to Have Ready When Calling Police in Dubai

To ensure the most efficient response when you call the police in Dubai, having specific information readily available is key. This preparation helps the dispatcher understand the situation quickly and dispatch the correct resources. Think of it as providing the essential details for a smooth operation, much like planning a luxury yacht cruise requires meticulous attention to detail.

Essential Details for Any Call

• Precise Location: This is paramount. The more specific you can be, the better.
• For Residences/Businesses: Full address, building name, apartment/office number, street name, district, and nearest landmark.
• For Roads: Road name, direction of travel, nearest exit or intersection, kilometer marker, and any prominent nearby structures or signs.
• If Unsure of Location: Describe your surroundings. What can you see? Are there distinctive buildings, shops, or natural features?
• Nature of the Incident: A clear, brief description of what is happening or has happened.
• Time of Incident: When did the event occur? Is it happening now, or did it happen in the past?
• Involved Parties: Number of people involved, if they are victims, suspects, or witnesses.
• Injuries: Report any injuries and their apparent severity.
• Weapons Involved: If weapons are involved, this is critical information for officer safety and response planning.

Information Specific to Emergencies

In emergency situations, the following details can be particularly helpful:

• Description of Suspect(s): If you have witnessed a crime, a description of the perpetrator(s) is invaluable. Include details like gender, estimated age, height, build, clothing, hair color, and any distinguishing marks or features.
• Vehicle Description: If a vehicle is involved, provide the make, model, color, license plate number (even a partial plate can be helpful), and direction of travel.
• Direction of Escape: If suspects have fled, note the direction they went.

Information for Non-Emergencies

For non-emergency calls, while less urgency is involved, clarity is still important:

• Details of the Complaint: A clear narrative of the event or issue you wish to report.
• Dates and Times: Specific dates and times of previous incidents if you are reporting a pattern of behavior or a past crime.
• Evidence: If you have any physical evidence or documentation, mention it, though you may be asked to provide it later.

Having this information organized and ready will significantly streamline your communication with Dubai Police, ensuring they can act decisively and effectively. It’s a part of the seamless efficiency that defines Dubai.

Dubai Police Fleet: More Than Just Luxury Cars

Dubai Police are famously known for their state-of-the-art fleet, which often includes some of the world’s most luxurious and high-performance vehicles. While these supercars, like the Bugatti Veyron and Lamborghini Aventador, are iconic symbols of Dubai’s commitment to excellence and advanced technology, they represent just one facet of the police force’s extensive operational capabilities.

Beyond the eye-catching supercars, the Dubai Police operate a comprehensive range of vehicles designed for diverse operational needs:

Vehicle Type	Purpose	Key Features
Standard Patrol Cars	General policing, traffic enforcement, rapid response	Equipped with communication systems, GPS, basic medical kits, and sometimes advanced surveillance technology.
Motorcycles	Traffic control, rapid deployment in congested areas, event management	Agile, efficient for navigating traffic, often used for escorts and patrols.
SUV & 4×4 Vehicles	Off-road patrols, desert operations, carrying specialized equipment	Robust, capable of handling varied terrains, used for security in less accessible areas.
Specialized Units Vehicles	SWAT, bomb disposal, forensic units, K9 units	Customized for specific tasks, carrying protective gear, detection equipment, or animal handling facilities.
Ambulances & Emergency Response Vehicles	Medical emergencies, accident response	Equipped with advanced life-support systems and staffed by trained medical personnel, often coordinated with police dispatch.
Luxury/Supercars (e.g., Lamborghini, Ferrari, Aston Martin)	Public relations, community engagement, promoting road safety awareness, ceremonial duties	Serve as ambassadors for Dubai Police, attracting positive attention and engaging the public, especially youth, in a unique way.

These vehicles are equipped with advanced communication systems, GPS tracking, and integrated technology that allows officers to access databases, report incidents, and communicate seamlessly with the central command. The Dubai Police’s investment in technology extends to their vehicles, ensuring officers have the tools they need to maintain the highest standards of public safety. This commitment to innovation is a core element of their service, mirroring the city’s own drive for progress and luxury in all its endeavors.

Key Considerations for Expats and Tourists

Dubai is a melting pot of cultures, attracting millions of visitors and residents from around the globe. While the city is exceptionally safe, understanding local protocols is always beneficial. For expats and tourists, knowing how to call police in Dubai ensures you are prepared for any eventuality, allowing you to enjoy the city’s wonders with complete peace of mind.

Language

The official language of Dubai is Arabic, but English is widely spoken, especially in government services like the police. When you call 999 or 901, you will be able to communicate your needs in English. The dispatchers are trained to understand and respond effectively to English speakers.

Cultural Sensitivity

Dubai Police operate with a high degree of professionalism and respect. When interacting with officers, maintain a polite and respectful demeanor. While the police force is highly modern and technologically advanced, traditional values of respect and courtesy are always appreciated.

Emergency Services Coordination

Dubai Police work closely with other emergency services, including ambulance and fire departments. When you call 999, the dispatcher will coordinate the necessary services. You may find that an ambulance or fire truck arrives alongside the police, depending on the nature of the incident. This integrated approach ensures a comprehensive response to any emergency.

Reporting Non-Criminal Issues

For issues that are not police matters, such as disputes with neighbors or noise complaints, the Dubai Police Call Centre (901) can often provide guidance or direct you to the appropriate municipal authority. For instance, if you have a civil dispute, they might advise seeking legal counsel or contacting the relevant municipal department.

Tourist Police

Dubai also has a dedicated Tourist Police service. While they can be reached through the general emergency number (999) or the non-emergency number (901), they specialize in assisting tourists with any issues they might encounter, from lost passports to minor inconveniences. Their presence ensures that visitors feel supported and safe throughout their stay.

By keeping these considerations in mind, expats and tourists can feel more confident and prepared when navigating the safety landscape of Dubai. It’s about embracing the city’s order and security with informed ease.

Dubai Police Careers: Joining the Force of Excellence

For those inspired by Dubai’s commitment to safety, innovation, and order, a career with Dubai Police offers a unique opportunity to be part of a world-class law enforcement agency. The force is not only at the forefront of technology but also deeply invested in its people, fostering a culture of excellence, integrity, and continuous development. Joining Dubai Police is more than a job; it’s a chance to contribute to the city’s renowned safety and security.

Becoming a Dubai Police Officer

Dubai Police actively recruit individuals who are dedicated, disciplined, and possess a strong sense of duty. The application process typically involves several stages, designed to identify candidates who align with the force’s high standards.

Key requirements and stages often include:

• Nationality: Typically, UAE nationals are eligible for recruitment as police officers.
• Educational Qualifications: Minimum educational requirements, such as a high school diploma or higher, depending on the specific role.
• Physical Fitness: A rigorous physical fitness test to ensure candidates can meet the demands of police work.
• Medical Examination: Comprehensive medical checks to ensure good health.
• Psychological Evaluation: Assessments to gauge suitability for the psychological demands of policing.
• Background Checks: Thorough background investigations to ensure a clean record.
• Training Academy: Successful candidates undergo intensive training at the Dubai Police Academy, covering law, tactics, physical training, and specialized skills.

Specialized Roles and Opportunities

Dubai Police offers a wide array of specialized roles, catering to diverse talents and interests. These roles leverage cutting-edge technology and expertise:

• Forensic Science and Criminology: Utilizing advanced scientific techniques to solve crimes.
• Cybercrime and Information Security: Protecting the digital realm and combating online threats.
• Traffic and Licensing: Managing road safety and vehicle regulations.
• Community Policing: Building strong relationships with residents and addressing local concerns.
• Aviation Security: Ensuring safety at Dubai’s world-class airports.
• Special Security Forces: Elite units for high-risk operations.
• Investigative Departments: Handling various types of criminal investigations.

Dubai Police is committed to providing its officers with continuous professional development, access to the latest technology, and a career path that is both rewarding and challenging. For those seeking to serve and protect in one of the world’s safest and most dynamic cities, exploring a career with Dubai Police is a pursuit of excellence. More details can be found on the official Dubai Police recruitment portal or their main website.

Frequently Asked Questions (FAQ)

Here are answers to some common questions about contacting the police in Dubai.

1. What is the main emergency number to call the police in Dubai?

The primary emergency number for Dubai Police is 999. This number is for all urgent situations that require immediate assistance, such as crimes in progress, serious accidents, or medical emergencies.

2. How do I contact Dubai Police for a non-emergency situation?

For non-emergency matters, you can dial 901. This number connects you to the Dubai Police Call Centre, where trained staff can assist with inquiries, complaints about past incidents, or provide information without dispatching emergency units.

3. Can I use the Dubai Police app to report an incident?

Yes, the Dubai Police app offers a convenient way to report non-emergency incidents. You can often submit details, photos, and videos directly through the app. It also provides access to various police services and an SOS button for emergencies.

4. What information should I have ready when calling the police?

Be prepared to provide your exact location, the nature of the incident, the time it occurred, details about any people involved, and information about injuries or weapons if applicable. For emergencies, a description of suspects or vehicles is also very helpful.

5. Are English speakers available when I call the police in Dubai?

Yes, English is widely spoken by Dubai Police dispatchers and officers. You can communicate your situation effectively in English when you call 999 or 901.

6. What constitutes an emergency in Dubai?

An emergency is any situation that poses an immediate threat to life, safety, or property. This includes ongoing crimes, serious accidents, fires, medical emergencies requiring immediate police intervention, or any event where prompt action is critical.

7. What if I am a tourist and need police assistance?

Tourists can use the same numbers: 999 for emergencies and 901 for non-emergencies. Dubai Police also have a specialized Tourist Police service that can assist visitors with any concerns they may have.

Conclusion

Dubai’s commitment to public safety is evident in its efficient and accessible police services. Knowing how to call police in Dubai, whether it’s the swift response of 999 for emergencies or the dedicated assistance of 901 for non-emergencies, empowers everyone in the emirate. Coupled with the innovative Dubai Police app, these channels ensure that help is always within reach, reflecting the city’s dedication to a secure and orderly environment.

Whether you are a resident, an expatriate, or a visitor, understanding these simple protocols is a key aspect of experiencing Dubai with confidence. The Dubai Police force, with its blend of advanced technology, highly trained personnel, and a proactive approach to community safety, stands as a testament to the city’s pursuit of excellence in every domain. By staying informed and prepared, you contribute to the harmonious living that Dubai is celebrated for worldwide. Your safety and peace of mind are paramount, and Dubai Police are always on duty to ensure it.